Crisis management is an important part of any business, including property management. We just had an emergency situation where a tenant was all set up to move into an apartment when weather related damages occurred preventing them from being able to move in. They had no other place to stay. We found them a different apartment to stay that would not cost our client any additional monies and put together a quick action plan to get the apartment back into shape. Not all problems can be solved, but good management will allow you to react properly when they come along.